1. Which of the following best defines health care quality:
A. A degree of excellence that corresponds to current medical knowledge
B. Something that increases the probability of positive outcomes and decreases the probability of negative outcomes
C. It offers the patient what he/she wants and needs
D. All of the above are essential components of the definition
2. Which of the following best describes the Centers for Medicare & Medicaid (CMS) Star ratings system:
A. A 4-Star rating system to grade health plans, where 1 Star is the lowest quality and 4 Stars represent the highest quality
B. Are designed to give consumers data about plan quality that can be used to help when choosing an insurance plan
C. Includes Medication safety and adherence measures in the domain of Drug Plan Customer Service
D. Provides a way to give insurance plans with lower Star ratings bonus payments
3. Which of the following is an organization that creates pharmacy quality measures:
A. The Center for Medicare & Medicaid Services
B. The Pharmacy Quality Alliance (PQA)
C. The Union of Pharmacy Quality Measure Developers
D. The American Pharmacists Association
4. Which of the following is an example of a PQA medication safety quality measure:
A. Primary Medication Nonadherence
B. Use of High-Risk Medications in the Elderly
C. Statin use in persons with hypercholesterolemia
D. None of the above are PQA medication safety quality measures
5. Which of the following is an example of a PQA appropriate medication-use quality measure
A. Diabetes medication pricing
B. Diabetes medication dosing
C. Statin dosing
D. Benzodiazepine dosing in the elderly
6. Which one of the following best describes how a pharmacist can determine how his or her pharmacy is contributing to the Part D Star ratings:
A. Utilization Review Accreditation Commission (URAC) Web site
B. Center for Medicare & Medicaid Services Web site
C. Electronic Quality Improvement Platform for Plans & Pharmacies (EQuIPP) dashboard
D. National Committee on Quality Assurance Web site
7. Which of the following best describes the intent of medication therapy management (MTM):
A. Ensure optimal therapeutic outcomes for targeted beneficiaries through improved medication use
B. Reduce copays in Medicare Part D
C. Synchronize medication refills
D. Both answers A and B are correct
8. Which of the following best describes components of a comprehensive medication review (CMR):
A. A systematic process of collecting patient-related insurance information
B. Assessing medication therapies to identify drug-related issues
C. Developing a nonprioritized list of medication-related issues
D. Creating a plan to resolve insurance issues with the patient, caregiver, and/or prescriber
9. Which Star Ratings are triple weighted?
A. Medication error rates
B. Pharmacy performance measures
C. Customer service measures
D. Medication-use measures
10. Which of the following best describes how MTM and Star ratings can work together synergistically:
A. Increasing PDC will decrease Star measures
B. Using MTM to help identify and decrease high-risk medications for older adult patients will decrease Star measures
C. Decreasing MTM services decreases CMR completion rate, which helps increase Star measures
D. Increasing MTM services increases CMR completion rate, which helps increase Star measures
Evaluation Questions
11. To what extent did the program meet objective #1?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
12. To what extent did the program meet objective #2?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
13. To what extent did the program meet objective #3?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
14. To what extent did the program meet objective #4?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
15. To what extent did the program meet objective #5?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
16. To what extent did the program meet objective #6?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
17. To what extent did the program meet objective #7?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
18. Rate the effectiveness of how well the program related to your educational needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
19. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
20. Rate the quality of the faculty:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
21. Rate the effectiveness and the overall usefulness of the material presented:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
22. Rate the appropriateness of the examination for this activity:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
23. Rate the effectiveness of how well the activity related to your practice needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
24. Rate the effectiveness of how well the activity will help you improve patient care:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
25. Will the information presented cause you to change your practice?
A. Yes
B. No
26. Are you committed to making these changes?
A. Yes
B. No
27. As a result of this activity, did you learn something new?
A. Yes
B. No
28. What is your practice setting or area of practice?
A. Community Pharmacy/Independent
B. Community Pharmacy/Chain
C. Hospital/Health Systems
D. Administrative/Pharmacy Director
E. Critical Care Pharmacy
F. Long-term Care
G. Managed Care/PBM
H. Oncology
I. Specialty Pharmacy
J. Industry/Manufacturing
29. How many years have you been in practice?
A. <5
B. 5 – 10
C. 11 – 20
D. >20
