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1. Choose the best answer below to describe medication therapy management (MTM):

A. MTM is a service provided exclusively by pharmacists B. MTM involves collaboration between healthcare professionals and patients C. MTM involves communication exclusively between prescribers and pharmacies D. MTM primarily exists to help reduce drug costs for Medicare patient

2. MTM services are most appropriate:

A. When a patient comes to the pharmacy to fill a prescription for a new medical condition B. For long-standing patients of the pharmacy, when prescription records are complete C. Whenever a patient asks for a help with a specific medication D. For patients with chronic diseases and/or during care transitions

3. The benefits of MTM for patients:

A. Include improved healthcare outcomes in several chronic disease states B. Are mainly related to patient quality of life C. Are to help patients understand their disease, but there is no impact on effectiveness of medications D. Are yet to be proven, but will likely be established as MTM becomes more mainstream

4. The pharmacy manager in your place of employment has assigned you to support a new MTM service. Which of the following is most suitable for the skills of a pharmacy technician?

A. Determine which medication options would have the most side effects in a given patient B. Gather data needed for MTM, such as medical records, prescription records from other pharmacies, and lab results C. Explain to prescribers why certain medications are contraindicated for the patient D. Counsel patients in the benefits of smoking cessation

5. Which of the following best describes how MTM differs from other types of patient counseling?

A. MTM is patient-centered, rather than product-centered B. MTM is always conducted in an in-person meeting with the patient C. MTM focuses on correcting what the patient is doing wrong D. MTM requires a physician's order or referral

Evaluation Questions

6. To what extent did the program meet objective #1?

A. Excellent B. Very Good C. Good D. Fair E. Poor

7. To what extent did the program meet objective #2?

A. Excellent B. Very Good C. Good D. Fair E. Poor

8. To what extent did the program meet objective #3?

A. Excellent B. Very Good C. Good D. Fair E. Poor

9. Rate the effectiveness of how well the program related to your educational needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

10. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:

A. Excellent B. Very Good C. Good D. Fair E. Poor

11. Rate the quality of the faculty:

A. Excellent B. Very Good C. Good D. Fair E. Poor

12. Rate the effectiveness and the overall usefulness of the material presented:

A. Excellent B. Very Good C. Good D. Fair E. Poor

13. Rate the appropriateness of the examination for this activity:

A. Excellent B. Very Good C. Good D. Fair E. Poor

14. Rate the effectiveness of how well the activity related to your practice needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

15. Rate the effectiveness of how well the activity will help you improve patient care:

A. Excellent B. Very Good C. Good D. Fair E. Poor

16. Will the information presented cause you to change your practice?

A. Yes B. No

17. Are you committed to making these changes?

A. Yes B. No

18. As a result of this activity, did you learn something new?

A. Yes B. No

19. What is your practice setting or area of practice?

A. Community Pharmacy/Independent B. Community Pharmacy/Chain C. Hospital/Health Systems D. Administrative/Pharmacy Director E. Critical Care Pharmacy F. Long-term Care G. Managed Care/PBM H. Oncology I. Specialty Pharmacy J. Industry/Manufacturing

20. How many years have you been in practice?

A. <5 B. 5 – 10 C. 11 – 20 D. >20

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